Loyalty engine · Drive repeat business
The project ended well. Then nothing for six months, and when they needed help again they asked around. A check-in, a useful note or an offer goes out at the right time, with your name on it. Past clients come back, and they send people your way.
Booked again three times
Without this
When a client is due to come back, they hear from you before they think of looking elsewhere. You set it once. After that, every client gets the reminder at the right time, year after year.
Clarke & Co Accountants · text
Booked for Thursday 15:00
Clients who haven't been in touch for a while get a friendly check-in and a reason to return. A client who already trusts you is an easier sale than a stranger. Most businesses never ask them back.
No booking in 9 months
One message for past clients, another for your regulars, another for people who enquired but never booked. A message that fits gets read. One sent to everyone gets ignored.
One message for each list
After each project, happy clients get an easy way to pass your name on. Word of mouth is still the best lead there's. This gives it a nudge at the right moment.
Ben Hughes, from Tom Reed
Loyalty engine · Drive repeat business
Each part is set up for you, and we make the changes whenever you ask.
Your old client list brought in, tidied and tagged.
A friendly message to clients who haven't been back.
Sent at the right time for each person.
One campaign a month to the people most likely to say yes.
A personal touch that brings people back.
Tell clients about the other things you do.
Happy clients get an easy way to pass your name on.
Regular income from regular clients.
An AI call to bring back clients who've gone quiet.
Every plan includes all eight outcomes. See the plans.
How it works
We bring in your past client list, tidy it and tag each person by what they bought and when.
Reminders, check-ins and a monthly offer go out at the right time, and people who've gone quiet get a win-back message.
Happy clients get an easy way to pass your name on, and you see who has come back.
A client whose tax return you filed last year gets a reminder in December and books their year-end meeting.
No. Messages are timed around what each client did and when they're likely to need you again. Anyone can opt out with one reply.
We write the campaigns with you: reminders, check-ins and offers that fit your business. You approve them once, then they run.
Yes. You see who opened, who replied and who booked, so you know which messages bring clients back.
We set everything up and show you how it works before it goes live.
Plans start at £497 a month plus VAT. Every plan has all three engines and the AI team. See the plans page for the three plans.